Error when sharing PDF

If you receive an error when trying to share a PDF through Google Drive, it's likely that the options Can view and Disable options to download, print and copy for commenters and viewers have been selected:

Chrome Sharing Options

 This will result in the error below:

PDF Sharing Error

Please note, this is not an issue with Read&Write for Google Chrome or the Texthelp PDF Reader. This issue will occur with any Chrome PDF extension.

This error will occur only with this combination of settings:

  • Can view
  • Disable options to download, print and copy for commenters and viewers

To resolve the error you can either change the share setting to Can edit or Can comment or untick the Disable options to download, print and copy for commenters and viewers option.