Texthelp provides free technical support to registered users of the most current versions of our software*. If you haven't done so already, please register your software with us including your contact details and your serial number or product code.
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*Current Versions Eligible for Free Technical Support |
Platform |
Release |
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Read&Write for Windows (12) |
Windows |
April 2017 |
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Read&Write for Mac (7) |
Mac |
April 2017 |
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EquatIO |
Windows, Mac, Chromebook |
April 2017 |
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WriQ |
Windows, Mac, Chromebook |
February 2017 |
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Fluency Tutor for Google |
Windows, Mac, Chromebook |
February 2017 |
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Snapverter |
Windows, Mac, Chromebook |
March 2017 |
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Read&Write for Google Chrome |
Windows, Mac, Chromebook |
February 2017 |
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Read&Write for iPad |
iOS |
January 2015 |
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Read&Write for Android |
Android |
January 2015 |
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Read&Write for Windows 11.5 |
Windows |
21/01/2015 |
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Read&Write 6 for Mac |
Mac |
28/05/14 |
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Browsealoud |
Windows, Mac, iPad, Android |
February 2017 |
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Out-of-Date Versions no longer supported. Please contact Texthelp for information on upgrading. |
Platform |
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Read&Write 11.0 / Read&Write 11.0 Gold |
Windows |
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Read&Write 10 / Read&Write 10 Gold |
Windows |
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Read&Write 9 / Read&Write 9 Gold |
Windows |
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CopyCert |
Windows, Mac, Chromebook |
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g(Math) |
Windows, Mac, Chromebook |
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iReadWrite |
iOS |
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Read&Write 5 Gold for Mac |
Mac |
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English Hero |
Windows |
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Read&Write Tutor |
Windows |
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Read&Write 4 Gold for Mac or earlier |
Mac |
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Read&Write 8.1 Gold or earlier |
Windows |
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Read&Write 8.1 or earlier |
Windows |
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Browsaloud 6 or earlier |
Windows |
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PDFAloud 2 or earlier |
Windows |
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PDFAloud 3 (Boxed Product) |
Windows |
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Texthelp 98 |
Windows |
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ScreenReader |
Windows |
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Wordsmith |
Windows |
Technical support policy is subject to change at any time without notice.
*Please note: We only provide free support for products purchased from authorised resellers. Products purchased from unauthorised resellers on eBay or Amazon are NOT eligible for free support.