Capture tool in MindView Mac is not working

This usually happens when your Mac needs a quick security adjustment to allow MindView to fully activate.

The fix is fast, and once it's done, you'll unlock MindView's full, powerful functionality!

Here is the exact step-by-step fix:

1. Go to the Apple Menu (the apple icon in the top-left corner of your screen).

2. Click on System Settings (or System Preferences if you're on an older macOS version).

3. Select Privacy & Security.

4. In the left-hand menu, scroll down and click on Screen Recording.

5. Check the list for MindView.

   • If MindView is listed: Make sure the switch next to it is turned ON (it should look green or blue).

   • If MindView is NOT listed: Click the + button at the bottom of the window, navigate to your Applications folder, and add MindView. Then, make sure its switch is turned ON.

6. You will likely be prompted to Quit & Reopen MindView. Click that option to finalize the change!

That's the key to getting your software up and running without a hitch! This adjustment gives MindView the green light it needs, ensuring a fantastic and smooth user experience.