End User License Agreement for Snapverter


If you are under the age of 13, you must not use Snapverter without first getting your parent or guardian to agree to these User Terms as described in clause 3.4.

Please take time to read the provisions below carefully, because they are legally binding. Provisions which are italicised are particularly important: these include the provisions governing content you upload in clause 5, the restrictions in clause 6, which are important to protect our ownership of intellectual property rights in Snapverter, and the limitations of liability at clause 9. Finally, please note that Snapverter offers in-app purchases to which these terms of use relate.

    1. These terms (the User Terms) form a binding legal agreement between you and Texthelp Ltd, Lucas Exchange, 1 Orchard Way, Antrim, BT41 2RU, company registration number NI031186 (we, us, our), and relate to how you may use the downloadable Snapverter add-on to the Read & Write for Google browser extension (the Add-On), along with any content purchased through the Add-On (such content, together with the Add-On, referred to as Snapverter). By accepting these User Terms you agree to be bound by their effect.
    2. Snapverter may be made available to you over various third party software application distribution platforms. Any such third party may require us to impose contractual terms between you and us in addition to these User Terms. In the event that any such provisions are imposed, you undertake fully to comply with the same and such terms shall be deemed part of these User Terms.

In order to use Snapverter you must first agree to these User Terms. You may not use Snapverter if you do not accept the User Terms.  You can accept the User Terms by:

  1. clicking to accept or agree to the User Terms, where this option is made available to you by us in the user interface provided to you; or
  2. by actually using Snapverter. In this case, you understand and agree that we will treat your use of Snapverter as acceptance of the User Terms from that point onwards.
    1. In consideration of the fulfilment by you of the obligations imposed on you by these User Terms, we grant you a non-exclusive, non-assignable, non-transferable non-sublicensable licence for the duration of the agreement created by these User Terms to use Snapverter.
    2. You agree not to access (or attempt to access) any part of Snapverter by any means other than through the interface that is provided by us.  You specifically agree not to access (or attempt to access) any part of Snapverter through any automated means, including use of scripts, robots, spiders, scrapers or web crawlers.  You agree that you will not:

(a) take any action that imposes, or may impose (in each case in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;  

(b) copy, duplicate, reproduce, rent, lease, loan, sell, trade, resell, modify, create derivative works distribute or publicly display any part of Snapverter without prior written consent from us and any third party determined by us as appropriate;  

(c) interfere or attempt to interfere with the proper working of Snapverter or any activities conducted via Snapverter; and

(d) bypass any measures we may use to prevent or restrict access to Snapverter; and

(e) attempt to reverse engineer, decompile or otherwise seek to obtain access to the source code in Snapverter.

  1. You agree that you will not engage in any activity that interferes with or disrupts Snapverter, or the servers and networks which are connected to Snapverter.
  2. If you are under the age of 13, you must not use Snapverter without your parent or guardian’s consent to be bound by these User Terms on your behalf. In the event that you have obtained such consent, these User Terms shall apply as if ‘you’ and ‘your’ refers to your parent or guardian where appropriate.
  3. You agree and acknowledge that any fees payable by you in accordance with clause 4 will have been calculated on the basis of the use envisaged by you and us before the payment of such fees. In the event that such your usage of Snapverter materially increases, we reserve the right to increase the fees payable by you to take into account any usage increase.
  5. Any fees payable by you will be charged via your chosen method of payment. All transactions will be processed via third party providers. These third party providers will have their own security policies and terms and conditions. You should read these before using any such third party software.
  6. You grant us the right to (but acknowledge that we are not obligated to) audit your use of Snapverter, so as to ensure compliance by you with these User Terms.          
  7. You represent and warrant to us that any and all information provided by you is true, accurate and complete.  You undertake to notify us promptly of any changes to such information.  You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.  We reserve the right to decline any application from you to register as a user of Snapverter in our sole discretion and/or to suspend your use of Snapverter if in our sole discretion believe that you are in breach of any provision of these User Terms.
  8. You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access Snapverter.  Accordingly, you agree that you will be solely responsible to us for all activities that occur under your account, as determined, noted, or recorded by us. Such determination, notation, and record shall be at our sole discretion, and shall serve as conclusive proof of the facts stated therein and to which they attest.
  9. If you become aware of any unauthorised use of your password or of such accounts, you agree to notify us immediately at support@texthelp.com.

Snapverter allows you to use its features in conjunction with content from other sources. Some content may be subject to separate terms of use and/or laws. Some countries have exemptions that allow you to copy content for educational purposes. You should seek appropriate legal advice if you are unsure if your use is permitted.

  1. You agree that you are solely responsible for (and that we have no responsibility to you or to any third party for) any content that you create, upload, transmit and/or display while using Snapverter (any and all such content User Content) and for the consequences of your actions (including any loss or damage which we may suffer) by doing so.
  2. By submitting, posting or displaying User Content you give us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use any User Content for the purposes of the proper provision of Snapverter.
  3. You acknowledge and agree that, in performing the required technical steps to provide Snapverter to you and other users, we may:

(a) transmit or distribute User Content over various public networks and in various media; and

(b) make such changes to User Content as are necessary to conform and adapt that User Content to the technical requirements of connecting networks, devices, services or media.

  1. You acknowledge and agree that we have the exclusive right to, un-publish, take offline, delete, archive, prohibit, ban, or otherwise remove User Content that, in our sole opinion, does not relate or bears no relation, or, in any manner or form, is improper or inappropriate to Snapverter (including any User Content which, in our sole discretion, places or may place you in breach of the warranties given by you at clause 5.5).
  2. By uploading any User Content you represent and warrant that:
  3. you have all the rights, power and authority necessary to grant the license at clause 5.2;
  4. you have the lawful right to upload, reproduce and distribute such User Content;
  5. the uploading, downloading, posting, emailing or transmission by any other means of the User Content will not constitute or encourage a criminal offence, violate the rights (including without limitation intellectual property rights) of any party or otherwise create liability or violate any local, state, national or international law; and
  6. the User Content posted by you will not be unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another’s rights including rights of celebrity, privacy and intellectual property. We reserve the right, but have no obligation, to remove any such User Content as described in this clause 5.5.
  7. You shall indemnify us, without limitation and upon demand, against any cost, damages or expenses (including reasonable legal expenses) that may be incurred by us either (a) as a result of any breach by you of the warranties detailed in clause 5.5, and/or (b) in respect of any claim or action that the use of any User Content infringes intellectual property rights or is otherwise unlawful or objectionable.


You are not allowed to copy or sell our IP or any other third party IP you access through Snapverter, without getting the owner of the IP’s permission first.  

  1. Snapverter contains a range of information (including fonts, text, data files, video, audio and graphics and other content) (Snapverter Content) which is protected by copyrights, trademarks and other forms of Intellectual Property Rights recognized and protected by national and international laws. All such rights are reserved. You agree to comply with all such laws as are applicable to you.
  2. Except as permitted by the User Terms, you may not copy, or make any use of any part of the Snapverter Content or use any such Intellectual Property Rights for any purposes. In particular you may not modify, rent, lease, loan, sell, distribute or create derivative works based on the Snapverter Content (either in whole or in part) unless you have been specifically permitted to do so by us.
  3. You may not use any of the fonts, trademarks, trade names, service marks, copyrights, logos, domain names and other distinctive brand features belonging to us or any third party unless you have valid written permission to do so.  You agree not to alter, remove or obscure any proprietary rights notices (including copyright and trade mark notices) which may appear in or be held within Snapverter.
  4. In the User Terms, Intellectual Property Rights shall mean all intellectual property rights wherever in the world arising, whether registered or unregistered (and including any application), including copyright, database rights, patents, patent applications, patent rights, rights in designs, trademarks, trademark applications, trademark registrations, trademark rights, trade secrets, fonts, typefaces and all other intellectual property and proprietary information rights as may exist now or hereafter come into existence, all modifications, continuations, renewals and extensions of the foregoing, and all claims, actions, causes of action, damages, costs, expenses, profits, penalties, recoveries and remedies relating to any past, present or future infringement of any of the foregoing, arising under the laws of any country, state or jurisdiction in the world.
  5. You further acknowledge that Snapverter may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent.
  6. Snapverter also contains a range of information created by other third parties (including fonts, text, images, video, audio and other content) (Third Party Content) which is protected by copyrights, trademarks and other forms of intellectual property rights recognized and protected by national and international laws.  You agree to comply in your use of Third Party Content with all such laws as are applicable to you.
  7. You undertake to indemnify us, on demand, without limitation, for any and all loss that we or any third party may suffer in connection with your breach of any obligation imposed on you by this clause 6.  
    1. Your use of Snapverter, including any registration process, may involve your disclosure to us of personal data (which term shall include sensitive personal data) relating to data subjects (personal data, sensitive personal data and data subjects each as defined by the Data Protection Act 1988). In the event that you do so disclose such personal data you:
      1. warrant and represent to us that you have secured all consents and permissions, and have taken all actions necessary, as may be required by applicable law for the purposes of disclosure to us and subsequent use by us of any such data relating to third parties in the provision of Snapverter in accordance with our Privacy Policy and
      2. in relation to any personal data relating to you, you consent to the use of such personal data in accordance with our Privacy Policy.

8.1         We may at any time and for any reason (including without limitation for your breach of the User Terms, your bankruptcy or insolvency and/or where the provision to you of Snapverter is in our sole opinion no longer commercially viable) terminate our legal agreement with you and the supply to you of Snapverter. The provisions of clauses 5, 6, 7, 8, 9 and 12 shall survive termination of the Snapverter. We reserve the exclusive right and prerogative to retain, maintain, archive, protect, use, or store any and all data or information after termination, without regard as to time or duration, as we may deem reasonable or necessary in the pursuit of our business or interests, or in protecting such business or interests.

    1. Nothing in these User Terms, including this clause 9, shall exclude or limit any warranty or liability which may not be lawfully excluded or limited by applicable law, including liability for fraud or for death or personal injury caused by our negligence.
    2. You acknowledge that we are not under an obligation to police any User Content or Third Party Content submitted to Snapverter. If you find anything unlawful or offensive you can notify us at support@texthelp.com.
    3. You acknowledge that we have no control over the User Content or Third Party Content published. The amount created, the availability and any delays in publication of such User Content or Third Party Content are the sole responsibility of the respective party uploading the content. We therefore exclude any and all liability to the maximum extent permitted by applicable law in relation to any act or admission of any third party.    
    4. Snapverter is NOT a back up service. In particular, you acknowledge and agree that no refund will be due to you from us in the event of service failure, and you further acknowledge and agree that since we have no control over the content and/or quality of content (including User Content and Third Party Content) this limitation of our liability to you is reasonable.
    5. Snapverter may contain third party cookies to enhance your user experience. You acknowledge and agree that we are not liable in relation to such third party cookies and that they are the sole responsibility of the third party cookie provider. Such third party cookies will be governed by their own terms and privacy policies, so you should read these before giving your consent to enable these third party cookies.  
    6. There are no conditions, warranties, representations or other terms, express or implied, that are binding on us except as specifically stated in these User Terms (including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement).  Any condition, warranty, representation or other term concerning the supply of Snapverter which might otherwise be implied into or incorporated in these User Terms, or any collateral contract, whether by statute, common law or otherwise, is hereby excluded to the fullest extent permitted by law.
    7. You expressly understand and so agree that your use of Snapverter is at your sole risk and that Snapverter is provided "As Is" and "As Available."
    8. In particular, we, our subsidiaries and affiliates, and our licensors, do not represent or warrant to you that:
      1. your use of Snapverter (including its use in conjunction with any other software) will meet your requirements, that your use of Snapverter will be uninterrupted, timely, secure or free from error or that defects in the operation or functionality of Snapverter provided to you will be corrected; and
      2. any information obtained by you as a result of your use of Snapverter will be accurate or reliable;
      3. any content (including User Content and Third Party Content) will be of any particular standard and/or quality (and we expressly disclaim any liability for any loss, damage, cost, claim and/or expense incurred by you and/or any third party as a result of your and/or their accessing such content via Snapverter, including in respect of any claim or action relating to the infringement of intellectual property rights);
      4. that any content (including User Content and Third Party Content) will be accessible at any particular time;
      5. that Snapverter will be secure or free from bugs or viruses; and
      6. that defects in the operation or functionality of the Snapverter will be corrected, rectified, or remedied.
    9. Any material (including User Content and Third Party Content) downloaded or otherwise obtained or accessed through the use of Snapverter is done at your own discretion and risk, and that you will be solely responsible for any damage, loss, or prejudice to your computer system or other device or loss of data that results from the download or access of any such material.

10. In order for you to make full use of Snapverter it may be necessary for you to use particular computer equipment or to download or install certain pieces of software. If you are unable to access all or part of Snapverter because you do not have access to any necessary software or equipment, this shall not constitute a breach of these User Terms by us and we shall not be liable for any loss, damage or expense which may result from your inability to access Snapverter.

11. No advice or information, whether oral or written, obtained by you from us or any of our subsidiaries, affiliates, officials, employees, or personnel, or through or from Snapverter shall create any warranty not expressly stated in these User Terms. We shall not be under any liability whatsoever in respect of any inaccuracies or omissions in Snapverter. All such liability is excluded by us to the fullest extent permitted by law.

12. You expressly understand and agree that we and our licensors shall not be liable to you for:

  1. any indirect, special, incidental or consequential loss or damage which may arise in respect of Snapverter and/or its use or non-availability;
  2. loss of profit, business revenue, goodwill and anticipated savings:
  3. any trading or other losses which you may incur as a result of use of or reliance upon any content;
  4. the deletion of, corruption of, or failure to store, any content and other data maintained or transmitted by or through your use of Snapverter;
  5. any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Snapverter or to your downloading of any content on it, or on any website linked to it; or
  6. any effect which use of Snapverter may have on any software you use.

13. Our total aggregate liability for any loss, claim, cost, damages and/or expense incurred by you as a result of your or any third party’s use of Snapverter shall be limited to 100% of the last annual subscription fee (including any additional fees in accordance with clause 3.5) paid by you to us. In the event that you have made no such payment, our total aggregate liability shall be £25. In view of the fact that you are not required to make any payment for the license granted under these User Terms, you acknowledge that this limitation on our liability is reasonable.

14. You agree and acknowledge that you are in a better position than us to foresee and evaluate any potential damage or loss which you may suffer in connection with the use of Snapverter; that we cannot adequately insure its potential liability to you; and that accordingly the exclusions and limitations contained in this clause 9 are reasonable. You also undertake at all times to mitigate any such damage or loss.

10.         LINKS

10.1       We reserve the right to refuse applications to link to Snapverter from people or organisations that we consider unsuitable.  For further information or to request permission to link to Snapverter please contact us.

10.2       Snapverter may contain links that make it easy for you to visit other people’s websites.  We do not have any control over these sites, and we are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such sites or resources.

11.       GENERAL

  1. You shall not assign, transfer or sub-license any of your rights or obligations under these User Terms.  We may at any time assign all or any of our rights and transfer all or any of our obligations under these User Terms.
  2. Failure or neglect by us to enforce any of the provisions of these User Terms at any time shall not be construed or deemed to be a waiver of our rights nor shall this in any way affect the validity of the whole or any part of these User Terms, nor prejudice our rights to take subsequent action.
  3. If any part of any provision of the User Terms shall be or become invalid, unlawful or unenforceable to any extent, then the remainder of such provision and all other provisions of the User Terms shall continue to be valid and enforceable to the fullest extent permitted by law.
  4. The User Terms represent the entire agreement of you and us in relation to the subject matter of the User Terms and supersedes any previous agreement between you and us in relation to the User Terms. In the event of any conflict between these User Terms and any other terms relating to use of Snapverter, the conflicting provisions of these User Terms shall take precedence over such other terms. Neither of you and us has relied upon any statement or representation made by the other in agreeing to enter this agreement.
  5. Clause headings do not affect the interpretation of this Agreement, and references to a clause or the schedule are to clauses and the schedule to this Agreement. Words in the singular include the plural and in the plural include the singular, and references to any gender include all genders. A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it. References to including and include(s) shall be deemed to mean respectively including without limitation and include(s) without limitation.
    1. These User Terms shall be construed in accordance with Northern Irish law and the parties hereby submit to the exclusive jurisdiction of the Northern Irish courts to settle any disputes which may arise in connection with these User Terms.