Method 1: The Quick-Start Log
This is the fastest and easiest way to generate the log file.
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Close MindView: Make sure the application is fully shut down.
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Activate Logging: Press and hold the CAPS LOCK key on your keyboard while you launch MindView.
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Release and Use: Once MindView opens, you can release the CAPS LOCK key. Now, simply use the program as you normally would, or try to recreate the specific problem you were seeing.
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Save the Log: Close MindView to finalize the log file.
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Find the File: Open your Windows File Explorer (the folder icon) and type
%temp%into the address bar at the top. This instantly takes you to your temporary files folder . -
Locate the Diary: Look for a file named
MindViewx.0.log(The 'x' will be your version number, for example,MindView9.0.log). That's the file our team needs!
Method 2: The Permanent Power-Up
This method is great if you need to create logs repeatedly, as it implements a setting change in your system.
Important Note: This involves using the Registry Editor (think of this as the master control panel for your Windows settings). Follow these steps precisely to ensure a smooth, successful change!
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Open the Master Control Panel: In the Windows search box, type
regeditand select the Registry Editor application that appears. -
Navigate to the MindView Folder: In the address bar at the top of the Registry Editor, copy and paste this path to go directly to the right location:
Computer\HKEY_CURRENT_USER\Software\MatchWare\MindView 9.0\Options
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Create the Logging Switch:
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In the right-hand panel, right-click on an empty space.
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Select New $\rightarrow$ DWORD (32-bit) Value.
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Name the new value MakeLog (case-sensitive).
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Double-click on MakeLog and change its Value data from
0to1.
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Launch MindView.
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Find the File: Just like in Method 1, open Windows File Explorer and type
%temp%in the address bar to open your temporary files folder. -
Locate the Diary: Search for the file named
MindViewx.0.log(e.g.,MindView9.0.log).