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Creating a log file in MindView

 Method 1: The Quick-Start Log

This is the fastest and easiest way to generate the log file.

  1. Close MindView: Make sure the application is fully shut down.

  2. Activate Logging: Press and hold the CAPS LOCK key on your keyboard while you launch MindView.

  3. Release and Use: Once MindView opens, you can release the CAPS LOCK key. Now, simply use the program as you normally would, or try to recreate the specific problem you were seeing.

  4. Save the Log: Close MindView to finalize the log file.

  5. Find the File: Open your Windows File Explorer (the folder icon) and type %temp% into the address bar at the top. This instantly takes you to your temporary files folder .

  6. Locate the Diary: Look for a file named MindViewx.0.log (The 'x' will be your version number, for example, MindView9.0.log). That's the file our team needs!


 Method 2: The Permanent Power-Up

This method is great if you need to create logs repeatedly, as it implements a setting change in your system.

Important Note: This involves using the Registry Editor (think of this as the master control panel for your Windows settings). Follow these steps precisely to ensure a smooth, successful change!

  1. Open the Master Control Panel: In the Windows search box, type regedit and select the Registry Editor application that appears.

  2. Navigate to the MindView Folder: In the address bar at the top of the Registry Editor, copy and paste this path to go directly to the right location:

    Computer\HKEY_CURRENT_USER\Software\MatchWare\MindView 9.0\Options

  3. Create the Logging Switch:

    • In the right-hand panel, right-click on an empty space.

    • Select New $\rightarrow$ DWORD (32-bit) Value.

    • Name the new value MakeLog (case-sensitive).

    • Double-click on MakeLog and change its Value data from 0 to 1.

Registry editor showing MakeLog entry highlighted

  1. Launch MindView.

  2. Find the File: Just like in Method 1, open Windows File Explorer and type %temp% in the address bar to open your temporary files folder.

  3. Locate the Diary: Search for the file named MindViewx.0.log (e.g., MindView9.0.log).

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