Read&Write 11.5 (Windows)

I’m getting a server error when Voice Notes are played back

06/07/2017Texthelp Support
If you get a Server Execution failed message when Voice Notes are played back in your document, this can easily be fixed by following these steps: Go to Start > Control Panel > Programs and Features Click on Turn Window...

Using a Terminal Server

06/07/2017Texthelp Support
If you want to use Read&Write on a Terminal Server, you should use the Local MSI Install  option. To install on Terminal Server, you need to disable audio-redirection for the terminal server session. The Terminal Server will also need t...

I get a message that activation was unsuccessful

06/07/2017Texthelp Support
(This applies to single user licenses only)  If this message is displayed check if a file called  rwl.dat exists in C:\texthelp on your computer.  If this file exists, delete rwl.dat and run Read&Write again. If...

How to configure on a Citrix server

06/07/2017Texthelp Support
You can use Read&Write on Citrix. You need to use the local MSI option and install this on the Citrix server rather than locally on the workstation. If you are using  ICA client then Audio can be played on the client without a sound...

How to change PDF Aloud speech settings

06/07/2017Texthelp Support
PDF Aloud uses Read&Write's speech settings .  To change your settings: Open Speech Options from the drop down list beside the Play button on the Read&Write toolbar.    Sel...

Configuring the MSI before deploying it

06/07/2017Texthelp Support
To help with deployment, an MSI Admin Tool is available to pre-configure the Read&Write installer.  To access the MSI Admin Tool:- Enter your Read&Write serial number at the Essentials website. Once logged in, click...

No sound on Read&Write Mobile

06/07/2017Texthelp Support
When using Read&Write Mobile, Read&Write 30 day trial or Read&Write Enterprise,  User Account Control (UAC) on the computer must be enabled to allow speech to function The Mobile and 30 day trial versi...

How to get more voices

06/07/2017Texthelp Support
We have a number of additional voices that can be downloaded and installed on your computer for Read&Write.  To download these voices:- Go to the Essentials website and enter your serial number . Once logged on, click on...

My MP3 option in Speech Maker isn’t enabled

06/07/2017Texthelp Support
If you’ve upgraded a free Read&Write for Windows 30 day trial by entering your serial number, the MP3 option in Speech Maker will be greyed out.   To enable this option, remove the copy of Read&Write you are using, then ent...

How to get a copy of your download certificate after it has expired

06/07/2017Texthelp Support
To get a copy of your Read&Write download certificate, please contact Technical Support quoting your Order Number . Your Order Number is a 5 digit number and can be found in the email that has the link to your expired download certificate. ...