Setting up your Group License - Texthelp Admin Tool

Setting up your Group License - Texthelp Admin Tool

The Texthelp Admin Tool can be used to manage which users will have access to Read&Write on all five platforms - Windows, Mac, Google Chrome, iPad and Android

This information is for Read&Write Group Licenses and doesn’t apply to Unlimited Licenses.

Important: Google Domain

If your organization uses G Suite, the Texthelp Google Admin Tool should be used to manage your Read&Write Group.

Please Note:- The Texthelp Admin Tool should not be used when using the Texthelp Google Admin Tool. Using the Texthelp Admin Tool may result in your users losing premium access.

Other Domains

If your organization doesn’t use G Suite, the Texthelp Admin Tool must be used to manage your Read&Write Group.


Adding users to your Read&Write Group


1) Go to the Texthelp Admin Tool.

2) Enter your Read&Write Product Code and click Continue.

 Product code window


3) Click on the provider you want to login with using the technical contact details you provided when purchasing Read&Write.


Sign in Provider window


4) Select or enter the login details for the account you want to use.

5) Accept the permissions.

6) To add multiple email addresses, click on Manage Group, and select the option that you’d like to use to add the email addresses.


Manage Group window


7) To add a single email address to the group, click on the Quick add/remove option under Manage Group.


Quick add/remove window


8) Enter the email address you’d like to add and click on Add.

Add email address window


Removing users from your Read&Write Group

 

If you want to remove a number of users from your Read&Write group, a new CSV file containing only the users you want to be part of the Read&Write group can be uploaded.  This will remove any users who are currently listed in the Read&Write group, but who are not in the new CSV file you upload.  To do this:


1) Go to the Texthelp Admin Tool.

2) Enter your Read&Write Product Code and click Continue.


Enter Product Code window


3) Click on the provider you want to login with.


Login Provider Window


4) Select or enter the login details for the account you want to use.

5) Accept the permissions.

6) To add multiple email addresses, click on Manage Group, and click on via CSV file.

Manage Group Window


A single email address can be removed from the Read&Write group by following the steps below:-


1) Click on the Quick add/remove option under Manage Group.


Quick add/remove window


2) Enter the email address you’d like to remove and click on Remove.


Removing email address window



 

Checking How Many Users You Have

 

The type of license, number of seats, and number of users you’ve enrolled in the Read&Write group can be found on the Home page of the Texthelp Admin Tool.

Please note: Due to our privacy policy email addresses are de identified in our system and cannot be viewed in the Texthelp Admin Tool.


Type of licence and number of seats window


  

Format of CSV file


The CSV file should contain a list of the email addresses you want to add to the Read&Write group, separated by commas.

 For example:-

student1234@school.edu,student1235@school.edu