Popular Articles

  1. How do I deploy the Texthelp PDF Reader

    Here are the instructions to deploy the Texthelp PDF Reader to your users through the Google Admin Console .   Note:  If you have purchased a Read&Write for Google Chrome  group license, you can also view our Texthelp Goog...
  2. My Google Docs toolbar and web toolbar icon have disappeared

    If you open Google Docs or Slides and the Read&Write for Google Chrome toolbar tab does not appear or the purple puzzle piece icon for the web toolbar no longer appears, you need to re-enable permissions. In the upper right corn...
  3. Opening and closing the toolbar in Google Docs or Slides

    If the  Read&Write for Google Chrome toolbar is open in  Google Docs or  Slides   a purple tab will appear at the top of the screen. If the toolbar is extended it will appear as below ...
  4. Setting up your Group License - Texthelp Google™ Admin Tool

       Overview The  Texthelp Google™ Admin Tool  is a Chrome extension that allows  G Suite administrators  and  Groups admins  to manage and license their group users across all  Read&...
  5. Allowing or removing permissions

    The permissions page should appear first time you try to use the Read&Write for Google Chrome   web and Google Docs toolbars. If the purple puzzle piece icon to the right of the Chrome Omnibox address bar is not appearing, greyed out ...
  6. Getting Started with EquatIO

    EquatIO is a math extension that allows you to insert, edit, and interact with digital math in the Google Chrome environment, including Google Docs and Google Forms . (Note: Windows and Mac OS users see our EquatIO Desktop guide here ) To get...
  7. Deploying and Licensing Read&Write for Google Chrome

    To get started with deploying and licensing your Read&Write software, please refer to the instructions below for your license type. Your license type can be found in the email received when Read&Write was purchased or renewed by your org...
  8. Allow Collect Highlights Permissions Not Creating New Google Doc

    A change to Google Chrome has altered the apps script permissions needed for Read&Write for Google Chrome to Collect Highlights and Vocabulary Builder in Google Docs Note:  This issue will not impact any accounts that have al...
  9. Can I use Adobe Acrobat Reader DC

    Adobe Acrobat Reader DC has replaced Adobe Reader XI as Adobe’s free PDF reader. Read&Write 11 is compatible with Adobe Acrobat Reader DC, but a few steps need to be made in order for Read&Write to work with Reader DC as below. ...
  10. How to clear the Chrome cache and browser settings

    To resolve issues by clearing the Chrome cache and browser settings: First, try Ctrl F5 (PC or Mac only) to clear the cache, then restart Chrome.             PC Keyboard           &nb...