Popular Articles

  1. How do I deploy the Texthelp PDF Reader

    Here are the instructions to deploy the Texthelp PDF Reader to your users through the Google Admin Console .   Note:  If you have purchased a Read&Write for Google Chrome  group license, you can also view our Texthelp Goog...
  2. My Google Docs toolbar and web toolbar icon have disappeared

    If you open Google Docs or Slides and the Read&Write for Google Chrome toolbar tab does not appear or the purple puzzle piece icon  for the web toolbar no longer appears, you may need to re-enable permissions or Read&Write for G...
  3. How to clear the Chrome cache and browser settings

    To resolve issues by clearing the Chrome cache and browser settings: First, try Ctrl F5 (PC or Mac only) to clear the cache, then restart Chrome.             PC Keyboard           &nb...
  4. Read&Write for Google Chrome: Opening and closing the toolbar in Google Docs or Slides

    If the  Read&Write for Google Chrome toolbar is available to be opened in   Google Docs   or   Slides a purple tab will appear at the top of the screen above the Docs or Slides menu If the toolbar is extended ...
  5. Setting up your Group License - Texthelp Google™ Admin Tool

     Overview The Texthelp Google ™  Admin Tool  is a Chrome extension that allows G Suite administrators and Groups admins to manage and license their group licenses across all Read&Write  platforms: Read...
  6. Getting Started with EquatIO

    EquatIO is a math extension that allows you to insert, edit, and interact with digital math in the Google Chrome environment, including Google Docs and Google Forms . (Note: Windows and Mac OS users see our EquatIO Desktop guide here ) To get...
  7. Can I use Adobe Acrobat Reader DC

    Adobe Acrobat Reader DC has replaced Adobe Reader XI as Adobe’s free PDF reader. Read&Write 11 is compatible with Adobe Acrobat Reader DC, but a few steps need to be made in order for Read&Write to work with Reader DC as below. ...
  8. Allowing or removing permissions

    The permissions page should appear first time you try to use the Read&Write for Google Chrome   web and Google Docs toolbars. If the purple puzzle piece icon  to the right of the Chrome Omnibox address bar is not appearing, gre...
  9. Link to Video Tours

    Read&Write Mac (You Tube Videos) Read&Write Windows (You Tube Videos) Read&Write Mac (Download videos) ...
  10. Deploying and Licensing Read&Write for Google Chrome

    To get started with deploying and licensing your Read&Write software, please refer to the instructions below for your license type. Your license type can be found in the email received when Read&Write was purchased or renewed by your org...