ClaroRead requires certain system permissions to be able to work properly. In a network environment, standard end users may not have the right permissions to enable this, so network admins will need to create and push out a mobileconfig file via MDM to give ClaroRead these required permissions automatically.
Apple has detailed information and examples on their support website.
The ClaroRead (and ClaroCapture) mobileconfig file will require 3 keys in the Services dictionary:
- Accessibility
- ScreenCapture
- AppleEvents
- This requires dictionaries for each of the following applications:
- System Events
- System Preferences
- Safari
- Dictionary
- Preview
- TextEdit
- Microsoft Word (if installed)
- Pages (if installed)
- Google Chrome (if installed)
- Microsoft Powerpoint (if installed)
- This requires dictionaries for each of the following applications:
The generated mobileconfig file will need to be deployed to the target machines via an MDM.
We have a template mobileconfig file here and an example mobileconfig file here.
Please note:
We cannot guarantee the example mobileconfig file will work on your systems, but it should be a good starting point.
- The template file shows how to generate the CodeRequirement string.
- Always make sure both PayloadUUID strings have been generated by yourself, using uuidgen.