Updated Articles

  1. Data Desk Custom Analytics

    Overview The custom analytics page for Data Desk allows administrators to upload custom CSV files to merge their own data with our analytics and to filter and export the data they want. Note: Data Desk custom analytics contains usage information...
  2.  Using Data Desk To Limit Features

    Overview Data Desk is a tool that can be used with Read&Write for Google Chrome and the Texthelp PDF Reader   in conjunction with Google Classroom   to restrict Read&Write and/or PDF Reader features for entire classes and/or i...
  3. Data Desk Teacher Analytics

    Similar to the feature management section of Data Desk, Teacher Analytics can now be seen by connecting with Google Classroom. Once connected, and a class selected, you will be able to see usage data for a specified time period.  You can eve...
  4. Data Desk Admin Analytics

    Admin Analytics can now be seen by admins listed on your organization’s license using Data Desk.  You can even export this data as a CSV file for further analysis. Note: If you can’t see Admin Analytics in your dashboard, you ...
  5. How are Data Desk events calculated?

    Events are calculated one of two ways:  On click, or on use. On-click events   are tools such as Highlighting, the Vocabulary List Builder and Screenmasking.  This means that each time one of these icons are clicked, it counts as ...
  6. Deploying and Licensing Read&Write for Google Chrome

    To get started with deploying and licensing your Read&Write software, please refer to the instructions below for your license type. (Unlimited Domain-wide or Group) Your license type can be found in the email received when Read&Write was ...
  7. Read&Write for Mac System Requirements

    Please see the below minimum system requirements for Read&Write for Mac: Read&Write for Mac 7.1 Compatible with OSX 10.11 to 10.15 Please see full Technical Specifications for OS X Read&Write for Mac USB Compatible with O...
  8. Turning features off

    Read&Write for Mac version 7.1.3 includes the ability for Read&Write features to be disabled via a RW Settings.plist file. This file can be pushed out to Users/Shared/Read&Write. A template for this file can be found here called RWSett...
  9. EquatIO Deployment

    To get started with deploying and licensing your EquatIO  software, please refer to the instructions below depending on your version of EquatIO. Your license type can be found in the email received when EquatIO was purchased or renewed by your...
  10. URLs for Whitelisting Texthelp Products

    Note: Whitelisting the top level domain *.texthelp.com will allow access for all .texthelp.com URLs listed in the categories below.  URLS specific to products are referenced in each product category Main URLs for All Versions of Read&am...