Updated Articles

  1. EquatIO Discoverability on the Web

    EquatIO for Google Chrome 's new update now allows for discoverability on web pages containing math, allowing you to read, copy, and create accessible math directly from webpages.  You will notice a blue box outlining the sections EquatI...
  2. Where can I see which badges I have earned?

    After you have logged in.  Click on your name in the top right and then Profile:    The list of badges you have been awarded will appear under Badges on the left: ...
  3. I just passed my Certified Level 1 Certified User course. Where is my certificate?

    After you have successfully completed the assessment for the certificate wait a few minutes and then refresh the page.  In the course below the Certified User Assessment is the Texthelp Level 1 Certified User certificate.   Click...
  4. I Can't Register for WriQ

    If you add WriQ  you'll first need to register your account Select Yes  if you're a teacher   or No  if you're a student (this can be changed in Settings if you selected the wrong account type) If your Ch...
  5. Installing the Texthelp PDF Reader

    When accessing a PDF you may be prompted to install the Texthelp PDF Reader  or you can install it manually Install Extension Click Install Now You'll be taken to the Chrome Web Store to add the extension Click the Add t...
  6. Read&Write versions 10.0 and 11.0 - End of Support

    Texthelp provides five years of product support from the general availability date, in line with that policy, support for Read&Write versions 10.0 and 11.0 ended on 1st October, 2018. What does End of Support mean? End of support means that Te...
  7. Read&Write versions 10.0 and 11.0 - End of Support

    Texthelp provides five years of product support from the general availability date, in line with that policy, support for Read&Write versions 10.0 and 11.0 ended on 1st October, 2018. What does End of Support mean? End of support means that Te...
  8. Technical Support Policy

    Texthelp provides free technical support to registered users of the most current versions of our software*. If you haven't done so already, please register your software with us including your contact details and your serial number or product ...
  9. Deployment Option 2 - Using the Multi-User Setup Tool

    Please note:- If your organization uses G Suite or Microsoft, the Deployment Option 1 - Users sign in to Read&Write with Google or Office 365 can be used to install Read&Write. IMPORTANT: Read&Write must be install...
  10. The toolbar is not staying on my page

    If you have loaded the script on your website as below and you have _baUseCookies = True in the code this means the Browsealoud toolbar is holding the cookies and will remember to stay on each page. <script type="text/javascript&quo...