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  1. Data Desk Custom Analytics

    Overview The custom analytics page for Data Desk allows administrators to upload custom CSV files to merge their own data with our analytics and to filter and export the data they want. Note: Data Desk custom analytics contains usage information...
  2. How are Data Desk events calculated?

    Events are calculated one of two ways:  On click, or on use. On-click events   are tools such as Highlighting, the Vocabulary List Builder and Screenmasking.  This means that each time one of these icons are clicked, it counts as ...
  3. Data Desk Admin Analytics

    Admin Analytics can now be seen by admins listed on your organization’s license using Data Desk.  You can even export this data as a CSV file for further analysis. Note: If you can’t see Admin Analytics in your dashboard, you ...
  4. Data Desk Teacher Analytics

    Similar to the feature management section of Data Desk, Teacher Analytics can now be seen by connecting with Google Classroom. Once connected, and a class selected, you will be able to see usage data for a specified time period.  You can eve...
  5. Turning features off

    Read&Write for Mac version 7.1.3 includes the ability for Read&Write features to be disabled via a RW Settings.plist file. This file can be pushed out to Users/Shared/Read&Write. A template for this file can be found here called RWSett...
  6. Catalina 10.15 Compatibility

    Read&Write for Mac 7.1.3 is fully compatible with Catalina 10.15. Earlier versions are not compatible.  Please click on Read&Write in the top left corner of your screen and go to About Read&Write, you will be able to see if you hav...
  7. Read&Write for Windows Sign in and Activation FAQs

    product code, trial, sign in activate about box buttons greyed out workplace oops something went wrong domain offline activation
  8. Texthelp Admin Tool User Guide

  9. Texthelp Admin Tool User Guide

    What is the Texthelp Admin Tool The Texthelp Admin Tool is a tool that allows customers to manage which of their users get premium access to Texthelp products. If you are a customer that purchased a group license for one of our products, this to...
  10. Using the Texthelp PDF Reader in Chrome with Office 365

    The Texthelp PDF Reader can be used with your Office 365 account in Chrome to open PDFs and use the available tools with the reader: Text to speech Dictionary/Picture Dictionary Screenshot Reader Translator Highlighting Vocabulary Annotation...