New Articles

  1. Use by Default

    To ensure that Read&Write for Google Chrome will open in Docs, PDFs and ePubs, it must be setup in Google Drive  to be used by default. If Read&Write for Google Chrome isn't opening go to Google Drive: Click the Settings g...
  2. I don’t see the Texthelp PDF Reader when I open PDFs from Team Drive

      If you open PDFs from Google Drive in the Team Drive folder you may notice that the Texthelp PDF Reader isn’t available from the Open with option     This is because pe...
  3. Adding Snapverter to your account

    Snapverter is an App listed in the Chrome Web Store that will convert imaged based PDFs and pictures of text, into accessible PDFs and Daisy files into ePubs. 1. Navigate to the Chrome Web Store 2. Search the store for Snapverter 3. Click ...
  4. Using the EquatIO Take Home Option(Windows+Mac)

    If your license for EquatIO includes the Take Home option, EquatIO can be made available to your users on their home computers using one of these options. Unlimited License Option 1:- Google or Microsoft Domain If your organization uses...
  5. Setting up your Group License - Texthelp Admin Tool

    The Texthelp Admin Tool can be used to manage which users will have access to EquatIO for Google Chrome, Windows and Mac. This information is for EquatIO  Group Licenses and doesn’t apply to Unlimited Licenses. For unlimited license...
  6. FAQs For Buying & Renewing Online

    Where can I find a step by step guide for the buying or renewing online? New customers see our guide for purchasing online as a new customer Existing customers see our guide for renewing online as an existing customer What payme...
  7. Features that require Internet Access

    In Read&Write 11.5 (Windows) the following features need Internet Access: Initial activation Automatic updates Web definitions for the Dictionary Picture Dictionary Fact Finder Fact Mapper Translation ...
  8. I can’t activate a Read&Write for Google single license

    If you try to enter the Read&Write for Google Chrome  product code as shown here  and can’t activate the license please contact support@texthelp.com  and send us the following information:   Your ...
  9. EquatIO Deployment

    To get started with deploying and licensing your EquatIO software, please refer to the instructions below depending on your version of EquatIO . Your license type can be found in the email received when EquatIO was purchased or renewed by your ...
  10. Speech in Safari 11

    In Safari 11, Browsealoud speech does not work on some websites.   This is because  Apple have introduced a security setting that prevents webpages playing audio.   To fix this you have to change your Auto-Play settings in your ...