Contact UsContact Us

New Articles

  1. Pre-Configuring Mac for AutoCorrect Use In A Site Environment

    How to set up your network Mac environment for AutoCorrect installation
  2. The New uPAR now has a recheck option.

    How to do a uPAR recheck or do over
  3. Prediction and Online Topics Not Working

    With the recent update to Read&Write for Google Chrome adding in new Co:Writer Prediction and Online topics to the toolbar, some new URLs were added to the allow list required for functionality. Please ensure your network admin allows the below UR...
  4. Data Protection Addendum

    The Data Protection Addendum for Texthelp products referencing https://text.help/DPA
  5. Unable to add document to Google Drive

    How to create a document and work on it through Google Drive when using the Read&Write iOS app
  6. Sign up for Writing Helper trial

    How to set up a trial for Writing Helper
  7. Only Some Of My Read&Write for Windows Buttons Can Be Used

    If you’ve been using Read&Write and you find that most of the buttons become unavailable, this may be because:-   1 You need to renew your subscription.   To check the expiry date of  your license, go to Read&Write Settings > About Read...
  8. How to Configure Equatio as a Trusted Third Party app in the Google Admin Console

    If you click on Equatio and nothing happens, then most likely you need to allow trusted third party access. First, sign in with your Admin account at admin.google.com Navigate to the left sidebar to Security -> Access and data control -> API C...
  9. ClaroRead not reading password protected PDFs

    What to do when ClaroRead won't read a password protected PDF
  10. Data Dashboard: Understanding Your Product Data

    This article provides definitions of the most common features seen in the Feature Usage graph for all products in the Data Dashboard. Table of Contents: Read&Write Equatio Snap&Read Co:Writer Orbitnote ...
Still need help? Contact us here