Read&Write 11.5 (Windows)

Read&Write versions 10.0 and 11.0 - End of Support

11/10/2018Texthelp Support
Texthelp provides five years of product support from the general availability date, in line with that policy, support for Read&Write versions 10.0 and 11.0 ended on 1st October, 2018. What does End of Support mean? End of support means that Te...

Using the Teacher's Toolkit

25/04/2018Texthelp Support
This short video will guide you on how to use the Teacher Toolkit features in Read&Write. Your browser does not support HTML5 video. ...

Features that require Internet Access

30/10/2017Texthelp Support
In Read&Write 11.5 (Windows) the following features need Internet Access: Initial activation Automatic updates Web definitions for the Dictionary Picture Dictionary Fact Finder Fact Mapper Translation ...

How to make your pdfs open with Adobe Reader on Windows 8

06/07/2017Texthelp Support
If Adobe Reader is installed on your computer, but your pdf files are not opening with Adobe Reader:- Ensure Adobe Reader has been closed On your computer go to Control Panel > Programs > Default Programs   ...

Move your settings to a new computer

06/07/2017Texthelp Support
If you need to move your settings to a new computer this can easily be done by following these steps: Click on the drop down list beside the Texthelp button on the Read&Write toolbar and choose Save my Settings  ...

I can’t find PDFaloud in Adobe Reader

06/07/2017Texthelp Support
For your copy of PDFaloud to be available, a setting needs to be changed in Adobe Reader.  To change this setting: Open Adobe Reader and go to Edit > Preferences > Security (Enhanced) Untick the option Enable Pro...

I’m getting a message 'The activation code is invalid’

06/07/2017Texthelp Support
(This applies to single user licenses only) You may see this message when you open Read&Write for the first time after you receive your new computer.  This can happen when an activation file contains an  incorrect serial number ...

I’m getting an error about Word when trying to use the Vocabulary Tool

06/07/2017Texthelp Support
You may get a message There has been a problem with Microsoft Word, please check it has been correctly installed and activated before re-trying this operation when trying to use the Vocabulary Tool. This issue can sometimes be displayed...

I can’t get my PDFaloud buttons enabled

06/07/2017Texthelp Support
If you’ve opened a pdf document and the buttons on the PDFaloud toolbar are greyed out, this is due to the security settings on the pdf document.  Some publishers will protect the content of their document.  This means PDFaloud c...

I can’t find the MSI to deploy across my network

06/07/2017Texthelp Support
The Read&Write MSI is available for download from the Essentials website To get the Read&Write MSI:- Enter your Read&Write  serial number at the Essentials website Once logged in, click on Download Inst...