Setting up your Group License - Texthelp Admin Tool

The Texthelp Admin Tool can be used to manage which users will have access to Read&Write on these platforms - Windows, Mac, Google Chrome, Microsoft EdgeiPad and Android

This information is for Read&Write Group Licenses and doesn’t apply to Unlimited Licenses.

Important: Google Domain

If your organization uses G Suite, the Texthelp Google Admin Tool should be used to manage your Read&Write Group.

Please Note:- The Texthelp Admin Tool should not be used when using the Texthelp Google Admin Tool. Using the Texthelp Admin Tool may result in your users losing premium access.

Other Domains

If your organization doesn’t use G Suite, the Texthelp Admin Tool must be used to manage your Read&Write Group.

Adding users to your Read&Write Group

1) Go to the Texthelp Admin Tool.

2) Enter your Read&Write Product Code and click Continue.

 Product code

3) Click on the provider you want to login with using the technical contact details you provided when purchasing Read&Write.

Sign in

4) Select or enter the login details for the account you want to use.

5) Accept the permissions.

6) To add multiple email addresses, click on Manage Group, and select the option that you’d like to use to add the email addresses.

Manage a group

7) To add a single email address to the group, click on the Quick add/remove option under Manage Group.

Quick add remove

8) Enter the email address you’d like to add and click on Add.

Add email address

Removing users from your Read&Write Group

If you want to remove a number of users from your Read&Write group, a new CSV file containing only the users you want to be part of the Read&Write group can be uploaded.  This will remove any users who are currently listed in the Read&Write group, but who are not in the new CSV file you upload.  To do this:

1) Go to the Texthelp Admin Tool.

2) Enter your Read&Write Product Code and click Continue.

Product code

3) Click on the provider you want to login with.

Sign in

4) Select or enter the login details for the account you want to use.

5) Accept the permissions.

6) To add multiple email addresses, click on Manage Group, and click on via CSV file.

Manage group

A single email address can be removed from the Read&Write group by following the steps below:-

1) Click on the Quick add/remove option under Manage Group.

Quick add remove

2) Enter the email address you’d like to remove and click on Remove.

Remove



 

Checking How Many Users You Have

Please note: Due to our privacy policy email addresses are de identified in our system and cannot be viewed in the Texthelp Admin Tool.

The type of license, number of seats, and number of users you’ve enrolled in the Read&Write group can be found on the Home page of the Texthelp Admin Tool.

Admin tool

  

Format of CSV file

The CSV file should contain a list of the email addresses you want to add to the Read&Write group, separated by commas.

For example:


student1234@school.edu,student1235@school.edu

Once you've finished setting up your group, proceed to Deploying Read&Write.

Please click the appropriate product below:

Read&Write for Windows

Read&Write for Mac

Read&Write for Google Chrome

Read&Write for Android

Read&Write for iPad