Privacy Policy for Texthelp Read&Write for Microsoft Edge™

At Texthelp, we are committed to safeguarding and preserving the privacy of our website visitors and product users. This Privacy Policy explains what happens to any personal data that you provide to us or that we collect from you while you use our software or visit our site.  Texthelp have signed the Student Data Pledge, and implement COPPA compliant data policies.

User settings

We use cookies, local storage, your Microsoft account, and our servers to store a user’s settings, such as the currently selected voice, and any document annotations.

Your Microsoft account and personal information

You are uniquely identified by your Microsoft email address. This information is used to determine the status of your current license. No other Microsoft profile information is collected. We may keep this data indefinitely.

Students and Personally Identifiable Information

The only student information that we store is the student’s Microsoft Login ID. We need to store this so that we can store the user’s preferences and data, and to confirm that they are a licensed user. It is the responsibility of the domain administrator to ensure that this unique identifier is not personally identifiable information.

Required Permissions

Permissions to your browser and account must be granted in order to integrate with Microsoft Edge and Microsoft accounts. Below is a list of these permissions and why they are required. At no time will Texthelp request or have access to your Microsoft account password.

Read&Write for Microsoft Edge™

Read&Write for Microsoft Edge™ Extension permissions

Read and change content on the websites you visit
Used by the reading and prediction features etc. to read and modify content.
See the websites you visit
Access your tabs and browsing activity
Store personal browsing data on your device
Used to store settings locally

Data privacy

Texthelp employees will only access content on our servers with the express permission of the provided administrator or contact at time of purchase for a site or group license.  Similar express  permission from a single user license owner or trialist must be provided.  

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • Where we are legally required by law to disclose your personal information.

Scanning Content

We do not scan any content. Our systems are not designed to associate personal information with your activities .

We don't share your personal data with other companies.

We do not share any personal data (such as name, address, email, or phone) with other companies.

No ad companies collect data through our service.

We do not display advertising, therefore, no data is collected through our software for ad targeting. We do not operate any referral program and do not display any sponsored links.

We take steps to protect personal information.

We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.


We regularly review our compliance with our Privacy Policy. If we receive a formal written complaint, we will follow up and contact the person who made the complaint.


We do update this Policy from time to time, so please review this Policy regularly.