My files are stuck in the Drop here to convert folder

If your files are getting stuck into the Drop here to convert folder, open the Snapverter dashboard by going to snapverter.texthelp.com.

At the top of the dashboard, you will see Home, Help, Feedback, and Settings.

Snapverter dashboard

Click on the Settings tab and you will see Retry Conversions.

Retry conversions button

Click on Retry.

This will re-add the files that are stuck in the drop here folder.