I get an activation error when upgrading from Version 11 to 11.5

You’ve upgraded from Read&Write 11 Version 11.0.5 to Version 11.5 and see the following screen when trying to activate

Activation message

Single License Users

(scroll down for Site License Users instructions)

Go to Computer > Local Disk C: and locate the Texthelp folder

C Texthelp folder

Delete the contents of the folder

rwl.dat

If you don’t see the 0.dat file, don’t worry, just delete whatever’s in the Texthelp folder

Then go ahead and start Read&Write again and go through the activation process

You will then get an activation was successful screen

Activation successful message

Site License Users

Open the admin folder for Read&Write 11 (Note: this folder is manually created and may need administrator access)

Delete the rwl.dat file in the Read&Write admin folder

rwl.dat

Then go ahead and start Read&Write again and go through the activation process

You will then get the Activation was successful screen

Activation Successful Message