Setting up your Group License - Texthelp Admin Tool

The Texthelp Admin Tool can be used to manage which users will have access to EquatIO for Google Chrome, Windows and Mac.

This information is for EquatIO Group Licenses and doesn’t apply to Unlimited Licenses. For unlimited license click here.

Important: Google Domain

If your organization uses G Suite, the Texthelp Google Admin Tool should be used to manage your EquatIO Group.

Please Note:- The Texthelp Admin Tool should not be used when using the Texthelp Google Admin Tool. Using the Texthelp Admin Tool may result in your users losing premium access.

Other Domains

If your organization doesn’t use G Suite, the Texthelp Admin Tool must be used to manage your EquatIO Group.


Adding users to your EquatIO Group

1) Go to the Texthelp Admin Tool.

2) Enter your EquatIO Product Code and click Continue.

3) Click on the provider you want to login with using the technical contact details you provided when purchasing EquatIO.

4) Select or enter the login details for the account you want to use.

5) Accept the permissions.

6) To add multiple email addresses, click on Manage Group, and select the option that you’d like to use to add the email addresses.

7) To add a single email address to the group, click on the Quick add/remove option under Manage Group.

8) Enter the email address you’d like to add and click on Add.


Removing users from your EquatIO Group

If you want to remove a number of users from your EquatIO group, a new CSV file containing only the users you want to be part of the EquatIO group can be uploaded.  This will remove any users who are currently listed in the EquatIO group, but who are not in the new CSV file you upload.  To do this:

1) Go to the Texthelp Admin Tool.

2) Enter your EquatIO Product Code and click Continue.

3) Click on the provider you want to login with.

4) Select or enter the login details for the account you want to use.

5) Accept the permissions.

6) To add multiple email addresses, click on Manage Group, and click on via CSV file.


A single email address can be removed from the EquatIO group by following the steps below:-

1) Click on the Quick add/remove option under Manage Group.

2) Enter the email address you’d like to remove and click on Remove.


Checking How Many Users You Have

Please note: Due to our privacy policy email addresses are de identified in our system and cannot be viewed in the Texthelp Admin Tool.

The type of license, number of seats, and number of users you’ve enrolled in the EquatIO group can be found on the Home page of the Texthelp Admin Tool.


Format of CSV file

The CSV file should contain a list of the email addresses you want to add to the EquatIO group, separated by commas.

For example:
student1234@school.edu,student1235@school.edu


Once you've finished setting up your group, proceed to Deploying EquatIO.

Please click the appropriate product below:

EquatIO for Google Chrome

EquatIO for Windows

EquatIO for Mac