Browsealoud

New Browsealoud Launchpad and Mobile Toolbar

06/12/2019Texthelp Support 2
There is a new launchpad experience for Browsealoud for all customers.  Existing customers will need to upgrade their integration to see the new launchpad. The new launchpad will not appear automatically because you need to make a modification...

Logging into the Browsealoud Portal with Google

11/08/2018Texthelp Support 2
Before you can use the Browsealoud Customer Portal, you need to register your email address with us.  You can do this by  contacting us here . If your organisation uses Google, please ensure that the email address you provide is your prim...

Content Security Policies for Browsealoud

10/26/2018Texthelp Support 2
Content Security Policies are becoming increasingly common on websites. They are intended to prevent code being injected into your website, control cross-site scripting and prevent clickjacking and other code injection attacks.   ...

List of Languages used in Translation

08/23/2018Texthelp Support 2
Listed below are the languages Browsealoud uses with the  Translate page option in English and the original language. Where Availability says Translate Only, Browsealoud will only Translate, not read back  as there are no supported voices...

Sign in to the Browsealoud Portal

06/11/2018Texthelp Support 2
As more and more software uses common authentication methods like Google or Microsoft IDs to access secure websites, application-specific usernames and passwords are becoming a thing of the past.   These methods provide enhanced security such ...

What is SRI?

02/16/2018Texthelp Support
SRI stands for Subresource Integrity This is a way for website owners to ensure that any third party JavaScript (in this case Browsealoud) has not changed since they integrated it on their site. SRI puts extra parameters on the Bro...

Speech in Safari 11

10/20/2017Texthelp Support 2
In Safari 11, Browsealoud speech does not work on some websites.   This is because  Apple have introduced a security setting that prevents webpages playing audio.   To fix this you have to change your Auto-Play settings in yo...

Supported browsers in V2

07/10/2017Texthelp Support
You can use Browsealoud with all the major browsers for each platform or device. The following browsers have been fully tested with Browsealoud: Internet Explorer Version 11 and Microsoft Edge   Firefox   Google Chrome ...

PDFs are not detected or opened

07/10/2017Texthelp Support
Browsealoud can read PDF documents, if you launch the Browsealoud Toolbar and click on the PDF link on the website, the PDF will open with the Browsealoud Toolbar, the PDF has to open within the browser window. If the toolbar does not appear it ma...

How can I tell if the script has been added to a website

07/10/2017Texthelp Support
If there is no launchpad on a site to launch the Browsealoud toolbar and you need to know if the Browsealoud script has been added to site you can check to see if it is there: 1. Right click over the webpage and select View Source: ...